No login after install - sessions problem

I use 5.3.9 on severals sites without any major problems.
Trying to install Pulse 5.3.9 on another server results in following problems:

  • installation process shows 'hosting does not support sessions' (see screenshot)
  • login page refreshes without being able to login

However, when checking php-info PHP shows that sessions are enabled (

Hosting company is unable to support.
Any hint what causes this problem?



I wish you a good day.
Comments only.
Remove script phpinfo.php (sites may strike threatened).

where do you want to install Pulse?
According to the attached picture, the installation is in the root directory.
(Path Name: "")

In the root directory, you have Wordpress installed!

Script removed... thanks

Actually I wanted to install Pulse in a sub directory, but installation process has to be run twice in order to do so (see screenshot).

Still, the issue remains.

Introduction = I don't know Wordpress.
Find (edit) the .htaccess file in the root directory.
Check the .htaccess file in the Pulse directory and edit the paths.
Q - What does the tmp file contain?
Wordpress, do you need files from the "tmp" folder?

I don't know if Pulse 5.3.9 supports installation in a subfolder.
I had a problem installing "localhost/pulse539".
Installation of "localhost/pulse 5310" is successful.
Try using the older version (5.3.2) and then upgrade.

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